Prototyping and Testing
We believe that our products are always a work in progress. We started user-testing Tilli back in 2020 as a part of our research at the Stanford School of Education. We have tested Tilli with 952 users in total, including learners, parents, and teachers across 5 different pilot tests. Tilli started off as an interactive PDF that was tested by parent-child duos; we gradually improved the fidelity of the prototype as we fine-tuned the user journey and how learning outcomes were met with each module.
We had once shared our prototypes with the core team of a large non-profit in Sri Lanka that worked with children who were under institutional care. Here we got feedback on our references to family and parents in various narratives involving Tilli and how most of the children in their care centers did not know their parents or have a sense of what a traditional family looked like. This helped us think very critically about how our storylines and narratives are designed by adopting a more inclusive and trauma-informed lens in our design proccess.